HAVE YOU EVER BEEN STRANDED WITHOUT A PAYROLL MANAGER?

CLIENT PROBLEM
The client, a frontrunner in food, beverage, household and body care products, was left in a payroll predicament during 2010 when its one and only HR and payroll executive exited office in short notice, leading to a payroll frenzy that impacted 300 employees in Malaysia, Singapore and other SEA regions.

At this point, the company was divided between hiring a new payroll executive or outsourcing their payroll operations to a professional firm. They turned to Propay Partners when payroll glitches turned out to be a huge setback for their local and expat talents and this unexpected bolt from the blue created panic and confusion.
 
PAIN POINTS

1. Need for immediate payroll assistance and reporting.

2. Absence of risk mitigation programme in payroll.

3. Absence of structured payroll operations in SEA.

4. Lack of comprehensive Employee Support for payroll.
 
PROPAY’S SOLUTION

Post the departure of its payroll executive, Propay Partners

1. Adopted the company’s complete payroll data to its systems. 

2. Brought the client’s payroll up and running in just four weeks.

3. Merged their payroll data with our secured e-HR cloud software.

4. We tracked and reported all financial tasks in a time-bound manner.

RESULT
Ensuring payroll continuity despite the emergency was a huge breather for our client and their gratitude was infinite. As a highly streamlined organisation with branches in every continent, the client was immediate in handing over payroll responsibilities of their regional branches in SEA to us as a token of their unwavering trust.