12 March 2020 : Internal Update by Propay Partners

Dear Valued Clients & Partners,

I wish to update you on the steps Propay Partners is taking in light of COVID-19.

First and foremost, the health and well-being of our team members, clients and partners remains top of mind and our highest priority. We will continue to act thoughtfully and courageously despite the disruption and uncertainty COVID-19 brings to our daily lives. We are navigating this situation with nimbleness, learning and adapting as new information is made available.

Given the uncertain evolution of both the disease and the public response to it, we have convened a working group who meets daily to monitor the situation and co-ordinate actions. Their objective is to make sure that however the situation develops, we are ready to maintain client service while keeping our people safe.

Fortunately, so far none of our team members or their families have been infected by the virus and our client operations continue without interruption. We continue with preventative measures in the workplace including screening of employees and visitors, regular disinfection of our working environment and issuing of guidelines on protection against the Coronavirus. We also have considered the risk on interaction with public as well, starting with shifting to virtual meetings and postponed non-essential events. We will be working on work rotation arrangements to reduce the risk of possible exposure and considering now how telecommuting might work, if public health concerns grow worse.

I also hope we can be sensitive to each other’s burdens in this situation and make accommodations when we can. Please accept my gratitude in advance for your goodwill and understanding.

If you have concerns about the business operation or business continuity, where we may be able to help, please do not hesitate to ask us either through your regular contact point or the following leadership team:

Payroll & Employee Mobility:
Yvonne Liew
Mobile: +6019 2188 906

Business Continuity:
Manish Mehta
Mobile: +6012 2171 215

In this uncertain moment, I have every confidence in our ability to pull together with kindness, care and concern for the common good.

Warmest Regards,

Manish Mehta & Propay Team

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