COVID-19 Insights


In January 2020 the World Health Organization (WHO) declared the outbreak of a new coronavirus disease in Hubei Province, China to be a Public Health Emergency of International Concern.

In ordinary times, everybody is paid on time. The payroll function seems to be almost invisible yet the most important in companies. During this time of a pandemic chaos, it is very clear that payroll outsourcing is essentially an important function. If this stops even for a short time, the ripple effect is huge which could bring a company to its knees. 

Robust continuity strategies are critical. In addition to business operations and sales, your business continuity plans should focus on protecting your employees. During this period of uncertainty, businesses could be faced with their payroll team having to work remotely with limited access to systems and or to self-isolating. So contingency plans may be required. 

If you have concerns about your business operations or payroll outsourcing continuity in view of the Covid-19 outbreak, please do email us at


First and foremost, the health and well-being of our Team Members, Clients, and Partners remains top of mind and our highest priority.
We will continue to act thoughtfully and courageously despite the disruption and uncertainty COVID-19 brings to our daily lives. We are navigating this situation with nimbleness, learning and adapting as new information is made available. In light of this situation, we have launched our BCP (Business Continuity Plan) and it is all hands on deck functioning remotely since March 18, 2020.

The entire team has been working extensively every day, synchronously operating from various locations. Amidst widespread public concern about the COVID-19 pandemic, our Propay Partners team is working extra hard to ensure that our clients' workforce and payroll outsourcing needs are met on time and well. Even as work has been mounting and options are limited we will always ensure that Client operations stay our top priority despite these trying circumstances. The past week’s “stress test” has taught us valuable lessons in resilience and togetherness, especially in this unprecedented pandemic situation. We will continue to work remotely and strive towards our team’s welfare and ensure our Clients' teams are paid accurately and on time.

If you have concerns about our HR and payroll outsourcing business operations or continuity in view of Covid-19 outbreak, please do get in touch with us either through your regular contact point or at
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