CLIENT PROBLEM
The client, a global cyber security company that manages security monitoring, detection and response, cloud-hosted email, and risk services, has been in the business of effectively responding to online threats since 1997. Headquartered in the US, the company employs top notch engineering and cyber security expertise to counter risks in companies in the small to mid-sized sector.
Trouble started when the company was transitioning into an independent global entity from its former holding. The need for a comprehensive HR partner that would seamlessly take care of all its payroll and compliance needs was top on its agenda. Infact, once the company was done with transition, so urgent was its need for rollout that it reached out to Propay Partners to get the process started with a fast track launch requirements.
PAIN POINTS
The company’s transition took place on January 1st 2020 and Propay Partners was tasked to take their payroll live in four weeks’ time, a good two months ahead of the usual rollout period. The project demanded critical attention and came with high risks and a really tight deadline.
The complex nature of the project forced us to deploy some of our senior executives who made sure project reviews were carried out every week and the project was operative within the specified date. With the client’s payroll data spread over different geographical locations, consolidating employee data was a challenge.
As promised, we were able to take the client’s payroll live by the required timeframe and fulfill all necessary obligations related to compliance, payroll, employee services and reporting. Once payroll was in place, we ensured the company had better control over its leave tracking and benefits claims. The process was one of learning and co-operation, with both parties effectively communicating clear cut project milestones.
Powered by our highly secure cloud-based e-HR system, we were able to provide top-grade data security to our client who was already in the business of risk alleviation & malware detection. The ease and availability of our managers and Employee Self Service systems offered the company more options and advantages in dealing with global workforce issues. We also helped reduce payroll-related costs for the company in its transformative phase.
RESULT
Our client was extremely happy with the way we managed payroll rollouts within the desired timeframe. They were also happy that integration with a payroll firm happened from day one, a critical step in the start of their new journey. Today, they are proud to be associated with us as we offer them turn round solutions at every juncture.
