Keeping a business on course in normal times is tough enough, but steering it through crisis and chaos takes serious planning. The current rate of change and transformation has compelled intuitive responsiveness and greater decision-making at a faster pace, putting several organisations at the edge. Simply put, it’s planning for change and predicting events even before you know what’s actually going to happen.

In 2010, a client of Propay Partners was left is complete disarray when their one and only HR and payroll executive exited office in short notice, leading to a payroll frenzy that impacted 300 employees in Malaysia, Singapore and other SEA regions. In the midst of chaos, the company was divided between hiring a new payroll executive and outsourcing their payroll operations.

Their decision was to outsource their payroll which led them to turn to Prepay Partners when payroll glitches turned out to be a huge setback for their local and expat talents. As traditionalists, the company was used to having their payroll solutions managed internally and this unexpected jolt created panic and confusion.

The Propay Partners team brought the client’s payroll up and running in practically four weeks, working non-stop and in full force even during weekends. Getting their payroll ready in four weeks as opposed to the normal twelve week cycle was a big challenge; the other was to make it immune to payroll-related errors and system failures. By merging their payroll data with our secured e-HR cloud software, we were able to track and report all financial tasks in a time-bound manner.

Propay Partners managed to activate the client’s payroll accurately and on time. Initially, we helped with the rollout of the company’s local offices and later was tasked to take over payroll across all their branches in South East Asia. One of the main takeaways for the client in this exercise was the tremendous risk it faced by entrusting the entire company’s payroll on a single employee. Being a crucial function, company payroll needs to be handled by an experienced professional firm that delivers salary and other benefits on time. Ensuring payroll continuity despite the emergency was a huge breather for our client and their gratitude was infinite.

Most companies hardly think of payroll as a contingency measure during a crisis because they are busy worrying about sustaining sales, marketing and delivery systems to cut down losses and debt. With wide-spread economic implications like the one brought out by the Covid-19 pandemic, organisations all over the world face a simultaneous onslaught, forcing CEOs to dash haphazardly over recovery strategies.

With 2022 coming to an end and with the world now fully open for business, businesses are slowly recovering from the financial onslaught brought on by Covid-19. They are moving into 2023 with a renewed vigour of growing their business exponentially and while payroll remains one of the most important factors of a business to keep employees loyal and engaged, it is something that should not be at the forefront of worry while growing your business. Growing a successful business is a great achievement, but there may come a time when the task of running that growing business may start to feel overwhelming. Having a payroll solutions partner simplifies day-to-day costs handling of the workforce and compliance concerns to a large extent.

Propay Partners is a payroll and employee mobility solutions company that has been outsourcing payroll solutions for the last two decades. We work with global MNCs in Malaysia to enhance their payroll experience at all stages of the employee lifecycle. 

To learn more about our services please CLICK HERE to speak to our payroll experts.

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