As part of ASEAN, Malaysia is not just replete with unexplored talent and resources but also comprises a complex web of outsourcing regulations – some fairly obvious and others veiled in fineprint. 
Foreign businesses heading to Malaysia to benefit from these payroll outsourcing and employee mobility opportunities should make sure they partner with firms experienced in tackling the compliance conundrum to its last detail. Put into perspective, Propay Partners help you harmonise your payroll outsourcing and employee mobility business with respect to local culture, laws, pay structure and talent management to foster greater growth and expansion in the region.

ISO 9001

Propay Partners' ISO 9001 compliance demonstrates that the company has policies and procedures in place to better meet its 'Quality Management and Customer' requirements. Our clients can be assured of working with a company that meets international standards and requirements.

ISO 27001

In 2021, Propay Partners obtained our ISO 27001, an internationally recognised specification for an information Security Management System, or ISMS. Achieving ISO 27001 certification means that we have:
  • An ISO 27001 compliant information security management system
  • It has been certified by an accredited certification body
  • We are always ready to maintain and continually improve

We worked closely with an accredited certification body with knowledge of our size and type of organization which took us through various stages of audit processes. 

Data Privacy


The Personal Data Protection Act 2010 (PDPA) is an Act that regulates the processing of personal data in regard to commercial transactions. It was gazetted in June 2010. On November 15, 2013, the Personal Data Protection Act 2010 (PDPA) came into force in Malaysia with the objective of protecting the personal data of individuals with respect to commercial transactions. This Act applies to any person who collects and processes personal data in regard to commercial transactions.

In compliance with the Act, Propay Partners is required to manage the personal data and other information from clients. This Act affects the personal data life cycle management process from the point personal data is collected, used, stored and destroyed. A company's way of doing business will definitely be affected as business processes are required to be refined to comply with the PDPA requirements. Most importantly, a central repository may be required for consent management.

We are committed to ensuring the confidentiality, protection, security and accuracy of Personal Data made available to us. Propay Partners complies with the business processes and information systems that comply with the Data Protection Act. With us your data will always be safe.


General Data Protection Regulation 2018 (GDPR) is designed to unify data privacy requirements across the European Union (EU). The GDPR imposes new rules on the collection and processing of data linked to EU residents. Protecting your data and helping you with the compliance challenges set out by the new data protection regulation are our top priorities.

Propay Partners is in accordance with GDPR requirements and committed to this protection and we strongly believe that personal data must be protected against "unauthorised or unlawful processing", as well as accidental loss, destruction or damage. We have adopted appropriate information security measures to ensure information isn't accessed by hackers or accidentally leaked as part of a data breach. We pay significant attention to compliance and regulations, including client and employee data protection.


Propay Partners is committed to provide its services and conduct operations in a way that ensures the Confidentiality, Integrity and Availability of Information by achieving the following:

  • Prevent unauthorized disclosure of information stored or processed on Propay Partners’ information processing facilities (CONFIDENTIALITY)
  • Prevent accidental or unauthorized deliberate alteration of information (INTEGRITY)
  • Prevent accidental or unauthorized deliberate destruction or deletion of information necessary to operations (AVAILABILITY)

Anti-Corruption & Anti-Bribery
Propay Partners has a zero-tolerance approach to bribery and corruption. We are committed to the prevention, detection, and investigation of all forms of bribery originating from our organisation or from third parties representing or associated with us. Our policy for preventing bribery and corruption is to hold ourselves up to the highest standards. Our Code of Conduct & Business Ethics is to ensure that our team understands their responsibilities in compliance and comply with our zero-tolerance for anti-bribery and corruption within the organisation.

We attach inherent value to doing the right thing. Uncompromising high standards are key to Propay Partners’ reputation and integrity. We are therefore committed to conducting business free from bribery and corruption in all its forms.

Our Anti-Bribery and Corruption Policy is designed to identify possible forms of bribery and corruption and to avoid and prevent corrupt practices from occurring at our workplace. Propay Partners is committed to complying with all applicable laws and regulations and to applying high standards of conduct and integrity in our business activities.

If you any queries regarding our anti-bribery and anti-corruption policy, please contact us immediately at
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